FAQS

How does a solar system work?

It starts with the sunlight shining on the solar panels. Solar panels are made of photovoltaic (PV) cells that convert sunlight to direct current (DC) electricity. The inverter is a device that takes the DC electricity produced by the solar panels and converts it into alternating current (AC) electricity. The converted AC electricity then flows to the main electric service panel (DB), and into the building where it powers the lights, equipment & other electrical devices. If the system generates more solar energy than consumed, excess energy will flow to the utility grid that earn credits to offset in the next electricity bill.

What capacity size of a solar PV system should I get?

Our solar PV system ranges from a minimum of 4kW to a maximum of the roof area. Every customers’ requirement is different in terms of budget, energy consumption and roof space area.

Why are solar PV systems recommended to be installed on rooftops?

To fully utilise unused roof space and to reduce system cost for customers, enabling faster returns on investment (ROI).

What is the roof space requirement for a solar PV system to be installed?

A 4kW system would require an estimate area of 400 sqft.

Does the system require maintenance?

Only minor maintenance works are required which are the cleaning of the solar panels and routine performance checks on the provided cloud based remote monitoring system. If requested, we do provide an optional service for the routine maintenance.

Will the energy generated from the solar PV system be fully consumed?

Yes. The solar PV system is designed to maximise ROI, hence most or all energy generated will be fully consumed by the consumer. Any excess shall be sold to the grid under the Net Metering Scheme. Learn more about Net Metering here.

Is financing available for solar PV systems?

Yes. Most commercial banks and leasing companies do provide financing packages for solar PV systems.

What is the lifespan of a solar PV system?

Solar PV systems are designed to last more than 20 years. The solar panels have a performance warranty of 25 years guaranteed by the solar panel manufacturers..

What will happen during a power outage?

Power outages do not affect the solar PV system. So long there is sunlight shining onto the system, it generates energy.

What is the Green Technology Financing Scheme (GTFS)?

It is a government scheme set up in 2010 to support the development of green technology projects. Green Technology projects which require financing facilities will enjoy a rebate of 2% from their approved rate of interests by financial institutions. In a solar power industry context, this loan incentive is currently applicable only for Large-Scale Solar (LSS) projects.

What is a Large-Scale Solar (LSS) programme and is the Power Purchase Agreement (PPA) legitimate?

The LSS programme is conducted by Energy Commission (EC), an agency under the Ministry of Energy, Green Technology and Water (KETTHA). It is an Independent Power Plant (IPP) government tender which can be participated by the private sector. Under the Large-Scale Solar (LSS) programme, the license holder is protected under The Renewable Energy Act 2011 (RE ACT) and Power Purchase Agreement (PPA). The PPA is a power sale contract binding the license holder and Malaysian utility company, Tenaga Nasional Berhad (TNB) for 21 years.

Will a solar PV system work in conjunction with my hot water system?

No. Both systems are not alike and not linked. A solar PV system will only produce energy for the building.

Is the operation of the solar PV system harmful to humans?

It is 100% safe. There are no mechanical or moving parts, no emission and no transmission of any form wavelengths.